diff --git a/src/main/java/eu/siacs/conversations/ui/TrustKeysActivity.java b/src/main/java/eu/siacs/conversations/ui/TrustKeysActivity.java
index 65194e0046fe2567fea7bd8e5e1d43ce3d3d842e..c14e0961c7645a1453faa79b0c63b6abc7875267 100644
--- a/src/main/java/eu/siacs/conversations/ui/TrustKeysActivity.java
+++ b/src/main/java/eu/siacs/conversations/ui/TrustKeysActivity.java
@@ -228,7 +228,15 @@ public class TrustKeysActivity extends OmemoActivity implements OnKeyStatusUpdat
 				}
 				if (fingerprints.size() == 0) {
 					informNoKeys.setVisibility(View.VISIBLE);
-					informNoKeys.setText(getString(R.string.no_keys_just_confirm,mAccount.getRoster().getContact(jid).getDisplayName()));
+					if (hasNoOtherTrustedKeys(jid)) {
+						if (!mAccount.getRoster().getContact(jid).mutualPresenceSubscription()) {
+							informNoKeys.setText(R.string.error_no_keys_to_trust_presence);
+						} else {
+							informNoKeys.setText(R.string.error_no_keys_to_trust_server_error);
+						}
+					} else {
+						informNoKeys.setText(getString(R.string.no_keys_just_confirm, mAccount.getRoster().getContact(jid).getDisplayName()));
+					}
 				} else {
 					informNoKeys.setVisibility(View.GONE);
 				}
@@ -251,7 +259,11 @@ public class TrustKeysActivity extends OmemoActivity implements OnKeyStatusUpdat
 				keyErrorMessageCard.setVisibility(View.VISIBLE);
 				if (lastFetchReport == AxolotlService.FetchStatus.ERROR
 						|| mAccount.getAxolotlService().fetchMapHasErrors(contactJids)) {
-					keyErrorMessage.setText(R.string.error_no_keys_to_trust_server_error);
+					if (anyWithoutMutualPresenceSubscription(contactJids)) {
+						keyErrorMessage.setText(R.string.error_no_keys_to_trust_presence);
+					} else {
+						keyErrorMessage.setText(R.string.error_no_keys_to_trust_server_error);
+					}
 				} else {
 					keyErrorMessage.setText(R.string.error_no_keys_to_trust);
 				}
@@ -265,6 +277,15 @@ public class TrustKeysActivity extends OmemoActivity implements OnKeyStatusUpdat
 		}
 	}
 
+	private boolean anyWithoutMutualPresenceSubscription(List<Jid> contactJids){
+		for(Jid jid : contactJids) {
+			if (!mAccount.getRoster().getContact(jid).mutualPresenceSubscription()) {
+				return true;
+			}
+		}
+		return false;
+	}
+
 	private boolean foreignActuallyHasKeys() {
 		synchronized (this.foreignKeysToTrust) {
 			for (Map.Entry<Jid, Map<String, Boolean>> entry : foreignKeysToTrust.entrySet()) {
diff --git a/src/main/res/values/strings.xml b/src/main/res/values/strings.xml
index 00f18e14b70d4f7461e4d6e4a126bb4aed8a8f6a..37f2ae96002b11678a36bcb68f6b27400c237f94 100644
--- a/src/main/res/values/strings.xml
+++ b/src/main/res/values/strings.xml
@@ -434,6 +434,7 @@
 	<string name="clear_other_devices">Clear devices</string>
 	<string name="clear_other_devices_desc">Are you sure you want to clear all other devices from the OMEMO announcement? The next time your devices connect, they will reannounce themselves, but they might not receive messages sent in the meantime.</string>
 	<string name="error_no_keys_to_trust_server_error">There are no usable keys available for this contact.\nFetching new keys from the server has been unsuccessful. Maybe there is something wrong with your contacts server.</string>
+	<string name="error_no_keys_to_trust_presence">There are no usable keys available for this contact.\nMake sure you have mutual presence subscription.</string>
 	<string name="error_no_keys_to_trust">There are no usable keys available for this contact. If you have purged any of their keys, they need to generate new ones.</string>
 	<string name="error_trustkeys_title">Error</string>
 	<string name="fetching_history_from_server">Fetching history from server</string>