web.rb

  1# frozen_string_literal: true
  2
  3require "digest"
  4require "forwardable"
  5require "multibases"
  6require "multihashes"
  7require "roda"
  8require "thin"
  9require "sentry-ruby"
 10
 11require_relative "lib/call_attempt_repo"
 12require_relative "lib/cdr"
 13require_relative "lib/oob"
 14require_relative "lib/roda_capture"
 15require_relative "lib/roda_em_promise"
 16require_relative "lib/rack_fiber"
 17
 18class OGMDownload
 19	def initialize(url)
 20		@digest = Digest::SHA512.new
 21		@f = Tempfile.open("ogm")
 22		@req = EM::HttpRequest.new(url, tls: { verify_peer: true })
 23	end
 24
 25	def download
 26		http = @req.aget
 27		http.stream do |chunk|
 28			@digest << chunk
 29			@f.write chunk
 30		end
 31		http.then { @f.close }.catch do |e|
 32			@f.close!
 33			EMPromise.reject(e)
 34		end
 35	end
 36
 37	def cid
 38		Multibases.encode(
 39			"base58btc",
 40			[1, 85].pack("C*") + Multihashes.encode(@digest.digest, "sha2-512")
 41		).pack.to_s
 42	end
 43
 44	def path
 45		@f.path
 46	end
 47end
 48
 49# rubocop:disable Metrics/ClassLength
 50class Web < Roda
 51	use Rack::Fiber unless ENV["ENV"] == "test" # Must go first!
 52	use Sentry::Rack::CaptureExceptions
 53	plugin :json_parser
 54	plugin :type_routing
 55	plugin :public
 56	plugin :render, engine: "slim"
 57	plugin RodaCapture
 58	plugin RodaEMPromise # Must go last!
 59
 60	class << self
 61		attr_reader :customer_repo, :log, :outbound_transfers
 62
 63		def run(log, *listen_on)
 64			plugin :common_logger, log, method: :info
 65			@outbound_transfers = {}
 66			Thin::Logging.logger = log
 67			Thin::Server.start(
 68				*listen_on,
 69				freeze.app,
 70				signals: false
 71			)
 72		end
 73	end
 74
 75	extend Forwardable
 76	def_delegators :'self.class', :outbound_transfers
 77	def_delegators :request, :params
 78
 79	def log
 80		opts[:common_logger]
 81	end
 82
 83	def log_error(e)
 84		log.error(
 85			"Error raised during #{request.fullpath}: #{e.class}",
 86			e,
 87			loggable_params
 88		)
 89		if e.is_a?(::Exception)
 90			Sentry.capture_exception(e)
 91		else
 92			Sentry.capture_message(e.to_s)
 93		end
 94	end
 95
 96	def loggable_params
 97		params.dup.tap do |p|
 98			p.delete("to")
 99			p.delete("from")
100		end
101	end
102
103	def customer_repo(**kwargs)
104		kwargs[:set_user] = Sentry.method(:set_user) unless kwargs[:set_user]
105		opts[:customer_repo] || CustomerRepo.new(**kwargs)
106	end
107
108	def call_attempt_repo
109		opts[:call_attempt_repo] || CallAttemptRepo.new
110	end
111
112	TEL_CANDIDATES = {
113		"Restricted" => "14",
114		"anonymous" => "15",
115		"Anonymous" => "16",
116		"unavailable" => "17",
117		"Unavailable" => "18"
118	}.freeze
119
120	def sanitize_tel_candidate(candidate)
121		if candidate.length < 3
122			"13;phone-context=anonymous.phone-context.soprani.ca"
123		elsif candidate[0] == "+" && /\A\d+\z/.match(candidate[1..-1])
124			candidate
125		else
126			"#{TEL_CANDIDATES.fetch(candidate, '19')}" \
127				";phone-context=anonymous.phone-context.soprani.ca"
128		end
129	end
130
131	def from_jid
132		Blather::JID.new(
133			sanitize_tel_candidate(params["from"]),
134			CONFIG[:component][:jid]
135		)
136	end
137
138	def inbound_calls_path(suffix, customer_id=nil)
139		["/inbound/calls/#{params['callId']}", suffix].compact.join("/") +
140			(customer_id ? "?customer_id=#{customer_id}" : "")
141	end
142
143	def url(path)
144		"#{request.base_url}#{path}"
145	end
146
147	def modify_call(call_id)
148		body = Bandwidth::ApiModifyCallRequest.new
149		yield body
150		BANDWIDTH_VOICE.modify_call(
151			CONFIG[:creds][:account],
152			call_id,
153			body: body
154		)
155	rescue Bandwidth::ApiErrorResponseException
156		# If call does not exist, don't need to hang up or send to voicemail
157		# Other side must have hung up already
158		raise $! unless $!.response_code.to_s == "404"
159	end
160
161	route do |r|
162		r.on "inbound" do
163			r.on "calls" do
164				r.post "status" do
165					if params["eventType"] == "disconnect"
166						if (outbound_leg = outbound_transfers.delete(params["callId"]))
167							modify_call(outbound_leg) do |call|
168								call.state = "completed"
169							end
170						end
171
172						customer_repo.find_by_tel(params["to"]).then do |customer|
173							CDR.for_inbound(customer.customer_id, params).save
174						end
175					end
176					"OK"
177				end
178
179				r.on :call_id do |call_id|
180					r.post "transfer_complete" do
181						outbound_leg = outbound_transfers.delete(call_id)
182						if params["cause"] == "hangup" && params["tag"] == "connected"
183							log.info "Normal hangup, now end #{call_id}", loggable_params
184							modify_call(call_id) { |call| call.state = "completed" }
185						elsif !outbound_leg
186							log.debug "Inbound disconnected", loggable_params
187						else
188							log.debug "Go to voicemail", loggable_params
189							modify_call(call_id) do |call|
190								call.redirect_url = url inbound_calls_path(:voicemail)
191							end
192						end
193						""
194					end
195
196					r.on "voicemail" do
197						r.post "audio" do
198							duration = Time.parse(params["endTime"]) -
199							           Time.parse(params["startTime"])
200							next "OK<5" unless duration > 5
201
202							jmp_media_url = params["mediaUrl"].sub(
203								/\Ahttps:\/\/voice.bandwidth.com\/api\/v2\/accounts\/\d+/,
204								"https://jmp.chat"
205							)
206
207							customer_repo.find_by_tel(params["to"]).then do |customer|
208								m = Blather::Stanza::Message.new
209								m.chat_state = nil
210								m.from = from_jid
211								m.subject = "New Voicemail"
212								m.body = jmp_media_url
213								m << OOB.new(jmp_media_url, desc: "Voicemail Recording")
214								customer.stanza_to(m)
215
216								"OK"
217							end
218						end
219
220						r.post "transcription" do
221							duration = Time.parse(params["endTime"]) -
222							           Time.parse(params["startTime"])
223							next "OK<5" unless duration > 5
224
225							customer_repo.find_by_tel(params["to"]).then do |customer|
226								m = Blather::Stanza::Message.new
227								m.chat_state = nil
228								m.from = from_jid
229								m.subject = "Voicemail Transcription"
230								m.body = BANDWIDTH_VOICE.get_recording_transcription(
231									params["accountId"], params["callId"], params["recordingId"]
232								).data.transcripts[0].text
233								customer.stanza_to(m)
234
235								"OK"
236							end
237						end
238
239						r.post do
240							customer_repo(sgx_repo: Bwmsgsv2Repo.new)
241								.find_by_tel(params["to"])
242								.then { |c|
243									EMPromise.all([c, c.ogm(params["from"])])
244								}.then do |(customer, ogm)|
245									render :voicemail, locals: {
246										ogm: ogm,
247										transcription_enabled: customer.transcription_enabled
248									}
249								end
250						end
251					end
252
253					r.post do
254						customer_repo(
255							sgx_repo: Bwmsgsv2Repo.new
256						).find(params.fetch("customer_id")).then do |customer|
257							call_attempt_repo.find_inbound(
258								customer,
259								params["from"],
260								call_id: call_id,
261								digits: params["digits"]
262							).then { |ca| render(*ca.to_render) }
263						end
264					end
265				end
266
267				r.post do
268					customer_repo(
269						sgx_repo: Bwmsgsv2Repo.new
270					).find_by_tel(params["to"]).then { |customer|
271						EMPromise.all([
272							customer.customer_id, customer.fwd,
273							call_attempt_repo.find_inbound(
274								customer, params["from"], call_id: params["callId"]
275							)
276						])
277					}.then { |(customer_id, fwd, ca)|
278						call = ca.create_call(fwd, CONFIG[:creds][:account]) { |cc|
279							cc.from = params["from"]
280							cc.application_id = params["applicationId"]
281							cc.answer_url = url inbound_calls_path(nil, customer_id)
282							cc.disconnect_url = url inbound_calls_path(:transfer_complete)
283						}
284
285						next EMPromise.reject(:voicemail) unless call
286
287						outbound_transfers[params["callId"]] = call
288						render :ring, locals: { duration: 300 }
289					}.catch { |e|
290						log_error(e) unless e == :voicemail
291						render :redirect, locals: { to: inbound_calls_path(:voicemail) }
292					}
293				end
294			end
295		end
296
297		r.on "outbound" do
298			r.on "calls" do
299				r.post "status" do
300					log.info "#{params['eventType']} #{params['callId']}", loggable_params
301					if params["eventType"] == "disconnect"
302						call_attempt_repo.ending_call(c, params["callId"])
303						CDR.for_outbound(params).save.catch(&method(:log_error))
304					end
305					"OK"
306				end
307
308				r.post do
309					from = params["from"].sub(/^\+1/, "")
310					customer_repo(
311						sgx_repo: Bwmsgsv2Repo.new
312					).find_by_format(from).then do |c|
313						call_attempt_repo.find_outbound(
314							c,
315							params["to"],
316							call_id: params["callId"],
317							digits: params["digits"]
318						).then do |ca|
319							r.json { ca.to_json }
320
321							call_attempt_repo.starting_call(c, params["callId"])
322							render(*ca.to_render)
323						end
324					end
325				end
326			end
327		end
328
329		r.on "ogm" do
330			r.post "start" do
331				render :record_ogm, locals: { customer_id: params["customer_id"] }
332			end
333
334			r.post do
335				jmp_media_url = params["mediaUrl"].sub(
336					/\Ahttps:\/\/voice.bandwidth.com\/api\/v2\/accounts\/\d+/,
337					"https://jmp.chat"
338				)
339				ogm = OGMDownload.new(jmp_media_url)
340				ogm.download.then do
341					File.rename(ogm.path, "#{CONFIG[:ogm_path]}/#{ogm.cid}")
342					File.chmod(0o644, "#{CONFIG[:ogm_path]}/#{ogm.cid}")
343					customer_repo.find(params["customer_id"]).then do |customer|
344						customer.set_ogm_url("#{CONFIG[:ogm_web_root]}/#{ogm.cid}.mp3")
345					end
346				end
347			end
348		end
349
350		r.public
351	end
352end
353# rubocop:enable Metrics/ClassLength