web.rb

  1# frozen_string_literal: true
  2
  3require "digest"
  4require "forwardable"
  5require "multibases"
  6require "multihashes"
  7require "roda"
  8require "thin"
  9require "sentry-ruby"
 10
 11require_relative "lib/call_attempt_repo"
 12require_relative "lib/cdr"
 13require_relative "lib/oob"
 14require_relative "lib/roda_capture"
 15require_relative "lib/roda_em_promise"
 16require_relative "lib/rack_fiber"
 17
 18class OGMDownload
 19	def initialize(url)
 20		@digest = Digest::SHA512.new
 21		@f = Tempfile.open("ogm")
 22		@req = EM::HttpRequest.new(url, tls: { verify_peer: true })
 23	end
 24
 25	def download
 26		http = @req.aget
 27		http.stream do |chunk|
 28			@digest << chunk
 29			@f.write chunk
 30		end
 31		http.then { @f.close }.catch do |e|
 32			@f.close!
 33			EMPromise.reject(e)
 34		end
 35	end
 36
 37	def cid
 38		Multibases.encode(
 39			"base58btc",
 40			[1, 85].pack("C*") + Multihashes.encode(@digest.digest, "sha2-512")
 41		).pack.to_s
 42	end
 43
 44	def path
 45		@f.path
 46	end
 47end
 48
 49# rubocop:disable Metrics/ClassLength
 50class Web < Roda
 51	use Rack::Fiber unless ENV["ENV"] == "test" # Must go first!
 52	use Sentry::Rack::CaptureExceptions
 53	plugin :json_parser
 54	plugin :type_routing
 55	plugin :public
 56	plugin :render, engine: "slim"
 57	plugin RodaCapture
 58	plugin RodaEMPromise # Must go last!
 59
 60	class << self
 61		attr_reader :customer_repo, :log, :outbound_transfers
 62
 63		def run(log, *listen_on)
 64			plugin :common_logger, log, method: :info
 65			@outbound_transfers = {}
 66			Thin::Logging.logger = log
 67			Thin::Server.start(
 68				*listen_on,
 69				freeze.app,
 70				signals: false
 71			)
 72		end
 73	end
 74
 75	extend Forwardable
 76	def_delegators :'self.class', :outbound_transfers
 77	def_delegators :request, :params
 78
 79	def log
 80		opts[:common_logger]
 81	end
 82
 83	def log_error(e)
 84		log.error(
 85			"Error raised during #{request.full_path}: #{e.class}",
 86			e,
 87			loggable_params
 88		)
 89		if e.is_a?(::Exception)
 90			Sentry.capture_exception(e)
 91		else
 92			Sentry.capture_message(e.to_s)
 93		end
 94	end
 95
 96	def loggable_params
 97		params.dup.tap do |p|
 98			p.delete("to")
 99			p.delete("from")
100		end
101	end
102
103	def customer_repo(**kwargs)
104		opts[:customer_repo] || CustomerRepo.new(**kwargs)
105	end
106
107	def call_attempt_repo
108		opts[:call_attempt_repo] || CallAttemptRepo.new
109	end
110
111	TEL_CANDIDATES = {
112		"Restricted" => "14",
113		"anonymous" => "15",
114		"Anonymous" => "16",
115		"unavailable" => "17",
116		"Unavailable" => "18"
117	}.freeze
118
119	def sanitize_tel_candidate(candidate)
120		if candidate.length < 3
121			"13;phone-context=anonymous.phone-context.soprani.ca"
122		elsif candidate[0] == "+" && /\A\d+\z/.match(candidate[1..-1])
123			candidate
124		else
125			"#{TEL_CANDIDATES.fetch(candidate, '19')}" \
126				";phone-context=anonymous.phone-context.soprani.ca"
127		end
128	end
129
130	def from_jid
131		Blather::JID.new(
132			sanitize_tel_candidate(params["from"]),
133			CONFIG[:component][:jid]
134		)
135	end
136
137	def inbound_calls_path(suffix)
138		["/inbound/calls/#{params['callId']}", suffix].compact.join("/")
139	end
140
141	def url(path)
142		"#{request.base_url}#{path}"
143	end
144
145	def modify_call(call_id)
146		body = Bandwidth::ApiModifyCallRequest.new
147		yield body
148		BANDWIDTH_VOICE.modify_call(
149			CONFIG[:creds][:account],
150			call_id,
151			body: body
152		)
153	end
154
155	route do |r|
156		r.on "inbound" do
157			r.on "calls" do
158				r.post "status" do
159					if params["eventType"] == "disconnect"
160						if (outbound_leg = outbound_transfers.delete(params["callId"]))
161							modify_call(outbound_leg) do |call|
162								call.state = "completed"
163							end
164						end
165
166						customer_repo.find_by_tel(params["to"]).then do |customer|
167							CDR.for_inbound(customer.customer_id, params).save
168						end
169					end
170					"OK"
171				end
172
173				r.on :call_id do |call_id|
174					r.post "transfer_complete" do
175						outbound_leg = outbound_transfers.delete(call_id)
176						if params["cause"] == "hangup" && params["tag"] == "connected"
177							log.info "Normal hangup, now end #{call_id}", loggable_params
178							modify_call(call_id) { |call| call.state = "completed" }
179						elsif !outbound_leg
180							log.debug "Inbound disconnected", loggable_params
181						else
182							log.debug "Go to voicemail", loggable_params
183							modify_call(call_id) do |call|
184								call.redirect_url = url inbound_calls_path(:voicemail)
185							end
186						end
187						""
188					end
189
190					r.on "voicemail" do
191						r.post "audio" do
192							duration = Time.parse(params["endTime"]) -
193							           Time.parse(params["startTime"])
194							next "OK<5" unless duration > 5
195
196							jmp_media_url = params["mediaUrl"].sub(
197								/\Ahttps:\/\/voice.bandwidth.com\/api\/v2\/accounts\/\d+/,
198								"https://jmp.chat"
199							)
200
201							customer_repo.find_by_tel(params["to"]).then do |customer|
202								m = Blather::Stanza::Message.new
203								m.chat_state = nil
204								m.from = from_jid
205								m.subject = "New Voicemail"
206								m.body = jmp_media_url
207								m << OOB.new(jmp_media_url, desc: "Voicemail Recording")
208								customer.stanza_to(m)
209
210								"OK"
211							end
212						end
213
214						r.post "transcription" do
215							duration = Time.parse(params["endTime"]) -
216							           Time.parse(params["startTime"])
217							next "OK<5" unless duration > 5
218
219							customer_repo.find_by_tel(params["to"]).then do |customer|
220								m = Blather::Stanza::Message.new
221								m.chat_state = nil
222								m.from = from_jid
223								m.subject = "Voicemail Transcription"
224								m.body = BANDWIDTH_VOICE.get_recording_transcription(
225									params["accountId"], params["callId"], params["recordingId"]
226								).data.transcripts[0].text
227								customer.stanza_to(m)
228
229								"OK"
230							end
231						end
232
233						r.post do
234							customer_repo(sgx_repo: Bwmsgsv2Repo.new)
235								.find_by_tel(params["to"])
236								.then { |c|
237									EMPromise.all([c, c.ogm(params["from"])])
238								}.then do |(customer, ogm)|
239									render :voicemail, locals: {
240										ogm: ogm,
241										transcription_enabled: customer.transcription_enabled
242									}
243								end
244						end
245					end
246
247					r.post do
248						customer_repo.find_by_tel(params["to"]).then do |customer|
249							call_attempt_repo.find_inbound(
250								customer,
251								params["from"],
252								call_id: call_id,
253								digits: params["digits"]
254							).then { |ca| render(*ca.to_render) }
255						end
256					end
257				end
258
259				r.post do
260					customer_repo(
261						sgx_repo: Bwmsgsv2Repo.new
262					).find_by_tel(params["to"]).then { |customer|
263						EMPromise.all([
264							customer.fwd,
265							call_attempt_repo.find_inbound(
266								customer, params["from"],
267								call_id: params["callId"]
268							)
269						])
270					}.then do |(fwd, ca)|
271						call = ca.create_call(fwd, CONFIG[:creds][:account]) { |cc|
272							cc.from = params["from"]
273							cc.application_id = params["applicationId"]
274							cc.answer_url = url inbound_calls_path(nil)
275							cc.disconnect_url = url inbound_calls_path(:transfer_complete)
276						}
277
278						if call
279							outbound_transfers[params["callId"]] = call
280							render :ring, locals: { duration: 300 }
281						else
282							render :redirect, locals: { to: inbound_calls_path(:voicemail) }
283						end
284					end
285				end
286			end
287		end
288
289		r.on "outbound" do
290			r.on "calls" do
291				r.post "status" do
292					log.info "#{params['eventType']} #{params['callId']}", loggable_params
293					if params["eventType"] == "disconnect"
294						CDR.for_outbound(params).save.catch(&method(:log_error))
295					end
296					"OK"
297				end
298
299				r.post do
300					from = params["from"].sub(/^\+1/, "")
301					customer_repo(
302						sgx_repo: Bwmsgsv2Repo.new
303					).find_by_format(from).then do |c|
304						call_attempt_repo.find_outbound(
305							c,
306							params["to"],
307							call_id: params["callId"],
308							digits: params["digits"]
309						).then do |ca|
310							r.json { ca.to_json }
311
312							render(*ca.to_render)
313						end
314					end
315				end
316			end
317		end
318
319		r.on "ogm" do
320			r.post "start" do
321				render :record_ogm, locals: { customer_id: params["customer_id"] }
322			end
323
324			r.post do
325				jmp_media_url = params["mediaUrl"].sub(
326					/\Ahttps:\/\/voice.bandwidth.com\/api\/v2\/accounts\/\d+/,
327					"https://jmp.chat"
328				)
329				ogm = OGMDownload.new(jmp_media_url)
330				ogm.download.then do
331					File.rename(ogm.path, "#{CONFIG[:ogm_path]}/#{ogm.cid}")
332					File.chmod(0o644, "#{CONFIG[:ogm_path]}/#{ogm.cid}")
333					customer_repo.find(params["customer_id"]).then do |customer|
334						customer.set_ogm_url("#{CONFIG[:ogm_web_root]}/#{ogm.cid}.mp3")
335					end
336				end
337			end
338		end
339
340		r.public
341	end
342end
343# rubocop:enable Metrics/ClassLength