web.rb

  1# frozen_string_literal: true
  2
  3require "digest"
  4require "forwardable"
  5require "multibases"
  6require "multihashes"
  7require "roda"
  8require "thin"
  9require "sentry-ruby"
 10
 11require_relative "lib/cdr"
 12require_relative "lib/roda_capture"
 13require_relative "lib/roda_em_promise"
 14require_relative "lib/rack_fiber"
 15
 16class OGMDownload
 17	def initialize(url)
 18		@digest = Digest::SHA512.new
 19		@f = Tempfile.open("ogm")
 20		@req = EM::HttpRequest.new(url, tls: { verify_peer: true })
 21	end
 22
 23	def download
 24		http = @req.aget
 25		http.stream do |chunk|
 26			@digest << chunk
 27			@f.write chunk
 28		end
 29		http.then { @f.close }.catch do |e|
 30			@f.close!
 31			EMPromise.reject(e)
 32		end
 33	end
 34
 35	def cid
 36		Multibases.encode(
 37			"base58btc",
 38			[1, 85].pack("C*") + Multihashes.encode(@digest.digest, "sha2-512")
 39		).pack.to_s
 40	end
 41
 42	def path
 43		@f.path
 44	end
 45end
 46
 47# rubocop:disable Metrics/ClassLength
 48class Web < Roda
 49	use Rack::Fiber # Must go first!
 50	use Sentry::Rack::CaptureExceptions
 51	plugin :json_parser
 52	plugin :public
 53	plugin :render, engine: "slim"
 54	plugin RodaCapture
 55	plugin RodaEMPromise # Must go last!
 56
 57	class << self
 58		attr_reader :customer_repo, :log
 59		attr_reader :true_inbound_call, :outbound_transfers
 60
 61		def run(log, *listen_on)
 62			plugin :common_logger, log, method: :info
 63			@true_inbound_call = {}
 64			@outbound_transfers = {}
 65			Thin::Logging.logger = log
 66			Thin::Server.start(
 67				*listen_on,
 68				freeze.app,
 69				signals: false
 70			)
 71		end
 72	end
 73
 74	extend Forwardable
 75	def_delegators :'self.class', :true_inbound_call, :outbound_transfers
 76	def_delegators :request, :params
 77
 78	def log
 79		opts[:common_logger]
 80	end
 81
 82	def log_error(e)
 83		log.error(
 84			"Error raised during #{request.full_path}: #{e.class}",
 85			e,
 86			loggable_params
 87		)
 88		if e.is_a?(::Exception)
 89			Sentry.capture_exception(e)
 90		else
 91			Sentry.capture_message(e.to_s)
 92		end
 93	end
 94
 95	def loggable_params
 96		params.dup.tap do |p|
 97			p.delete("to")
 98			p.delete("from")
 99		end
100	end
101
102	def pseudo_call_id
103		request.captures_hash[:pseudo_call_id] ||
104			Digest::SHA256.hexdigest("#{params['from']},#{params['to']}")
105	end
106
107	TEL_CANDIDATES = {
108		"Restricted" => "14",
109		"anonymous" => "15",
110		"Anonymous" => "16",
111		"unavailable" => "17",
112		"Unavailable" => "18"
113	}.freeze
114
115	def sanitize_tel_candidate(candidate)
116		if candidate.length < 3
117			"13;phone-context=anonymous.phone-context.soprani.ca"
118		elsif candidate[0] == "+" && /\A\d+\z/.match(candidate[1..-1])
119			candidate
120		elsif candidate == "Restricted"
121			TEL_CANDIDATES.fetch(candidate, "19") +
122				";phone-context=anonymous.phone-context.soprani.ca"
123		end
124	end
125
126	def from_jid
127		Blather::JID.new(
128			sanitize_tel_candidate(params["from"]),
129			CONFIG[:component][:jid]
130		)
131	end
132
133	def inbound_calls_path(suffix)
134		["/inbound/calls/#{pseudo_call_id}", suffix].compact.join("/")
135	end
136
137	def url(path)
138		"#{request.base_url}#{path}"
139	end
140
141	def modify_call(call_id)
142		body = Bandwidth::ApiModifyCallRequest.new
143		yield body
144		BANDWIDTH_VOICE.modify_call(
145			CONFIG[:creds][:account],
146			call_id,
147			body: body
148		)
149	end
150
151	route do |r|
152		r.on "inbound" do
153			r.on "calls" do
154				r.post "status" do
155					if params["eventType"] == "disconnect"
156						p_call_id = pseudo_call_id
157						call_id = params["callId"]
158						EM.promise_timer(2).then {
159							next unless true_inbound_call[p_call_id] == call_id
160							true_inbound_call.delete(p_call_id)
161
162							if (outbound_leg = outbound_transfers.delete(p_call_id))
163								modify_call(outbound_leg) do |call|
164									call.state = "completed"
165								end
166							end
167
168							CustomerRepo.new.find_by_tel(params["to"]).then do |customer|
169								CDR.for_inbound(customer.customer_id, params).save
170							end
171						}.catch(&method(:log_error))
172					end
173					"OK"
174				end
175
176				r.on :pseudo_call_id do |pseudo_call_id|
177					r.post "transfer_complete" do
178						outbound_leg = outbound_transfers.delete(pseudo_call_id)
179						if params["cause"] == "hangup"
180							log.debug "Normal hangup", loggable_params
181						elsif !outbound_leg
182							log.debug "Inbound disconnected", loggable_params
183						else
184							log.debug "Go to voicemail", loggable_params
185							true_call_id = true_inbound_call[pseudo_call_id]
186							modify_call(true_call_id) do |call|
187								call.redirect_url = url inbound_calls_path(:voicemail)
188							end
189						end
190						""
191					end
192
193					r.on "voicemail" do
194						r.post "audio" do
195							duration = Time.parse(params["endTime"]) -
196							           Time.parse(params["startTime"])
197							next "OK<5" unless duration > 5
198
199							jmp_media_url = params["mediaUrl"].sub(
200								/\Ahttps:\/\/voice.bandwidth.com\/api\/v2\/accounts\/\d+/,
201								"https://jmp.chat"
202							)
203
204							CustomerRepo.new.find_by_tel(params["to"]).then do |customer|
205								m = Blather::Stanza::Message.new
206								m.chat_state = nil
207								m.from = from_jid
208								m.subject = "New Voicemail"
209								m.body = jmp_media_url
210								m << OOB.new(jmp_media_url, desc: "Voicemail Recording")
211								customer.stanza_to(m)
212
213								"OK"
214							end
215						end
216
217						r.post "transcription" do
218							CustomerRepo.new.find_by_tel(params["to"]).then do |customer|
219								m = Blather::Stanza::Message.new
220								m.chat_state = nil
221								m.from = from_jid
222								m.subject = "Voicemail Transcription"
223								m.body = BANDWIDTH_VOICE.get_recording_transcription(
224									params["accountId"], params["callId"], params["recordingId"]
225								).data.transcripts[0].text
226								customer.stanza_to(m)
227
228								"OK"
229							end
230						end
231
232						r.post do
233							CustomerRepo
234								.new(sgx_repo: Bwmsgsv2Repo.new)
235								.find_by_tel(params["to"])
236								.then do |customer|
237									render :voicemail, locals: {
238										ogm: customer.ogm(params["from"]),
239										transcription_enabled: customer.transcription_enabled
240									}
241								end
242						end
243					end
244
245					r.post do
246						true_call_id = true_inbound_call[pseudo_call_id]
247						render :bridge, locals: { call_id: true_call_id }
248					end
249				end
250
251				r.post do
252					if true_inbound_call[pseudo_call_id]
253						true_inbound_call[pseudo_call_id] = params["callId"]
254						return render :pause, locals: { duration: 300 }
255					end
256
257					CustomerRepo.new(
258						sgx_repo: Bwmsgsv2Repo.new
259					).find_by_tel(params["to"]).then(&:fwd).then do |fwd|
260						if fwd
261							true_inbound_call[pseudo_call_id] = params["callId"]
262							outbound_transfers[pseudo_call_id] = BANDWIDTH_VOICE.create_call(
263								CONFIG[:creds][:account],
264								body: fwd.create_call_request do |cc|
265									cc.from = params["from"]
266									cc.application_id = params["applicationId"]
267									cc.answer_url = url inbound_calls_path(nil)
268									cc.disconnect_url = url inbound_calls_path(:transfer_complete)
269								end
270							).data.call_id
271							render :pause, locals: { duration: 300 }
272						else
273							render :redirect, locals: { to: inbound_calls_path(:voicemail) }
274						end
275					end
276				end
277			end
278		end
279
280		r.on "outbound" do
281			r.on "calls" do
282				r.post "status" do
283					log.info "#{params['eventType']} #{params['callId']}", loggable_params
284					if params["eventType"] == "disconnect"
285						CDR.for_outbound(params).save.catch(&method(:log_error))
286					end
287					"OK"
288				end
289
290				r.post do
291					customer_id = params["from"].sub(/^\+1/, "")
292					CustomerRepo.new(sgx_repo: Bwmsgsv2Repo.new).find(customer_id).then do |c|
293						render :forward, locals: {
294							from: c.registered?.phone,
295							to: params["to"]
296						}
297					end
298				end
299			end
300		end
301
302		r.on "ogm" do
303			r.post "start" do
304				render :record_ogm, locals: { customer_id: params["customer_id"] }
305			end
306
307			r.post do
308				jmp_media_url = params["mediaUrl"].sub(
309					/\Ahttps:\/\/voice.bandwidth.com\/api\/v2\/accounts\/\d+/,
310					"https://jmp.chat"
311				)
312				ogm = OGMDownload.new(jmp_media_url)
313				ogm.download.then do
314					File.rename(ogm.path, "#{CONFIG[:ogm_path]}/#{ogm.cid}")
315					CustomerRepo.new.find(params["customer_id"]).then do |customer|
316						customer.set_ogm_url("#{CONFIG[:ogm_web_root]}/#{ogm.cid}.mp3")
317					end
318				end
319			end
320		end
321
322		r.public
323	end
324end
325# rubocop:enable Metrics/ClassLength