diff --git a/lib/registration.rb b/lib/registration.rb
index e034f17c2336ced86162665d78032986840eadf9..b4f35daecd17fec5de15eecf0621201a87ec4534 100644
--- a/lib/registration.rb
+++ b/lib/registration.rb
@@ -7,6 +7,7 @@ require "securerandom"
 require_relative "./alt_top_up_form"
 require_relative "./bandwidth_tn_order"
 require_relative "./em"
+require_relative "./error_to_send"
 require_relative "./oob"
 require_relative "./web_register_manager"
 
@@ -471,8 +472,19 @@ class Registration
 			"sip:#{ERB::Util.url_encode(@reply.to.stripped.to_s)}@sip.cheogram.com"
 		end
 
+		def raise_setup_error
+			@reply.note_type = :error
+			@reply.note_text =
+				"There was an error setting up your number, " \
+				"please contact JMP support."
+			raise ErrorToSend, @reply
+		end
+
 		def customer_active_tel_purchased
-			@customer.register!(@tel).then {
+			@customer.register!(@tel).catch { |e|
+				puts e
+				raise_setup_error
+			}.then {
 				EMPromise.all([
 					REDIS.set("catapult_fwd-#{@tel}", cheogram_sip_addr),
 					@customer.fwd_timeout = 25 # ~5 seconds / ring, 5 rings