diff --git a/lib/rev_ai.rb b/lib/rev_ai.rb
index 5994a9bf79aa2532b277ef24a2435910f32f17a4..93ad1caff06f228d15b56361084a3e70efc34b84 100644
--- a/lib/rev_ai.rb
+++ b/lib/rev_ai.rb
@@ -5,6 +5,8 @@ require "em_promise"
 require "json"
 
 class RevAi
+	class Failed < StandardError; end
+
 	def initialize(token: CONFIG[:rev_ai_token])
 		@token = token
 	end
@@ -24,6 +26,8 @@ class RevAi
 
 	def stt_result(job)
 		job = job["job"]
+		return failed(job) if job["status"] == "failed"
+
 		req(
 			:get,
 			"https://api.rev.ai/speechtotext/v1/jobs/#{job['id']}/transcript",
@@ -46,6 +50,8 @@ class RevAi
 
 	def language_id_result(job)
 		job = job["job"]
+		return failed(job) if job["status"] == "failed"
+
 		req(
 			:get,
 			"https://api.rev.ai/languageid/v1/jobs/#{job['id']}/result"
@@ -55,6 +61,8 @@ class RevAi
 		end
 	end
 
+protected
+
 	def req(m, url, accept: nil, **kwargs)
 		EM::HttpRequest.new(
 			url, tls: { verify_peer: true }
@@ -67,4 +75,8 @@ class RevAi
 			}, body: kwargs.to_json
 		)
 	end
+
+	def failed(job)
+		EMPromise.reject(Failed.new("#{job['failure']} #{job['failure_detail']}"))
+	end
 end
diff --git a/web.rb b/web.rb
index 885761a18d2395694e37072eb58da9cb52f2ee46..65fcdee8d4a9f471d3ad21e9c9279a8d54795215 100644
--- a/web.rb
+++ b/web.rb
@@ -241,7 +241,7 @@ class Web < Roda
 						end
 
 						r.post "language_id" do
-							rev_ai.language_id_result(params).then do |result|
+							rev_ai.language_id_result(params).then { |result|
 								rev_ai.stt(
 									result["top_language"],
 									result.dig("metadata", "media_url"),
@@ -251,11 +251,14 @@ class Web < Roda
 									)),
 									**result["metadata"].transform_keys(&:to_sym)
 								).then { "OK" }
-							end
+							}.catch_only(RevAi::Failed) { |e|
+								log_error(e)
+								"Failure logged"
+							}
 						end
 
 						r.post "transcription" do
-							rev_ai.stt_result(params).then do |result|
+							rev_ai.stt_result(params).then { |result|
 								next "OK" if result["text"].empty?
 
 								customer_repo.find(
@@ -270,7 +273,10 @@ class Web < Roda
 
 									"OK"
 								end
-							end
+							}.catch_only(RevAi::Failed) { |e|
+								log_error(e)
+								"Failure logged"
+							}
 						end
 
 						r.post do