billing.md


title: Billing description: Manage billing for your Zed subscription, including payment methods, invoices, and sales tax information for individual and organization accounts.

Billing

Zed uses Stripe for payment processing. All plans that require payment do so via credit card or other supported payment methods. Individual Pro subscriptions also use Orb for invoicing and metering.

For details on what's included in each plan and how token usage works, see Plans & Pricing.

Individual billing {#individual}

Billing information {#settings}

Access billing information and settings from your Zed dashboard. This page embeds data from Orb, our invoicing and metering partner.

Billing cycles {#billing-cycles}

Zed is billed on a monthly basis based on the date you initially subscribe. You'll receive at least one invoice from Zed each month you're subscribed to Zed Pro, and more than one if you use more than $10 in incremental token spend within the month.

Threshold billing {#threshold-billing}

Zed utilizes threshold billing to ensure timely payment collection. Every time your usage of Zed's hosted models crosses a $10 spend threshold, a new invoice is generated, and the threshold resets to $0.

For example,

  • You subscribe on February 1. Your first invoice is $10.
  • You use $12 of incremental tokens in the month of February, with the first $10 spent on February 15. You'll receive an invoice for $10 on February 15.
  • On March 1, you receive an invoice for $12: $10 (March Pro subscription) and $2 in leftover token spend, since your usage didn't cross the $10 threshold.

Payment failures {#payment-failures}

If payment of an invoice fails, Zed will block usage of our hosted models until the payment is complete. Email billing-support@zed.dev for assistance.

Invoice history {#invoice-history}

You can access your invoice history by navigating to dashboard.zed.dev/account and clicking Invoice history within the embedded Orb portal.

If you require historical Stripe invoices, email billing-support@zed.dev.

Organization billing {#organization}

Zed Business consolidates your team's costs. Seat licenses and AI usage for all members appear on one bill, with no separate invoices per member. For a full feature overview, see Zed Business.

Billing dashboard {#dashboard}

Owners and admins can access billing information at dashboard.zed.dev. The dashboard shows:

  • Current member count and seat charges
  • AI usage and spend across the organization
  • Per-member usage and spending visibility

AI usage {#ai-usage}

AI usage across the organization is metered on a token basis at the same rates as individual Pro subscriptions. See Plans & Pricing for rate details.

Administrators can set an org-wide AI spend limit from Admin Controls. Once the limit is reached, AI usage is paused until the next billing period.

Invoice history {#org-invoice-history}

Owners and Admins can access an organizations' invoice history by navigating to dashboard.zed.dev/account and clicking Invoice history within the embedded Orb portal.

If you require historical Stripe invoices, email billing-support@zed.dev.

Updating billing information {#updating-billing-info}

Email billing-support@zed.dev for help updating payment methods, names, addresses, and tax information.

Changes to billing information will only affect future invoices. We cannot modify historical invoices.

Sales tax {#sales-tax}

Zed partners with Sphere to calculate indirect tax rates for invoices, based on customer location and the product being sold. Tax is listed as a separate line item on invoices, based preferentially on your billing address, followed by the card issue country known to Stripe.

If you have a VAT/GST ID, you can add it during checkout. Check the box that denotes you as a business.

Changes to VAT/GST IDs and address will only affect future invoices. We cannot modify historical invoices.

Email billing-support@zed.dev with any tax questions.